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Document Submission Portal | Mobile App

Plan Members

Find a Doctor or Hospital

Find network hospitals and doctors throughout the U.S. at the Independence Administrator online provider directory.

Plan Members


If you are enrolled in the Independence Administrators Student Health Plan, log-in or register for your online services.

Mobile App

Manage your health on the go with your smartphone.

Secure Document Submission

Upload documents to Patient Care Management via secure document submission portal.

Customer Service

If you need additional information or have questions, please contact a customer service representative at the toll-free number on your health plan identification card.

Independence Administrators is pleased to provide you with the convenience of online access to your health plan information and resources to help you manage your health.

Access your health plan information and resources online at MyIBXTPA

Plan Members can register on MyIBXTPA to gain access to personalized health benefit information and resources, 24 hours a day, 7 days a week. You can view benefits and claims, find network hospitals and doctors, access health tools & resources, download forms, and much more. Register today and take advantage of a number of online tools and resources that will help you manage your health.

Online services

Case Management

If you are facing a serious illness or medical condition, then case management may be right for you. AmeriHealth Administrators, an independent company, provides free, confidential case management services to all Independence Administrators plan members. Our case managers are registered nurses who pair their occupational expertise with knowledge of your plan’s benefits to offer you support and guidance in dealing with your complex health concerns.

A case manager may contact you by telephone or mail following a hospital or rehabilitation stay. If you want to talk with a health professional about a health-related issue, or if you have complex health care needs and require assistance, please contact a case manager by calling 1-888-234-2393 or send us an email to have a case manager contact you.

pdf graphicCase management consent form