Online Services
Quick, convenient access to health plan information and resources
At Independence Administrators , we offer our clients and their plan members secure, role-based access to benefits information as part of our standard administrative services. Content is customized for your members and your benefit programs.
Personalized self-service for plan members includes:
- Eligibility information
- Benefit plan and precertification program summaries
- Network hospital and doctor search tool
- Claims information and Explanation of Benefit statements
- FSA and HRA transaction, history, and account balance information
- Forms and other documents
In addition, your plan members can take advantage of a wide selection of decision-making support resources that can help them make better-informed decisions about health care plans and treatment. These resources include:
- online medical encyclopedia and interactive health information tools
- guides to help plan members identify better quality health care providers
- tools showing what expenses qualify for medical FSA reimbursement and to help estimate potential federal tax savings with an FSA
- tools to help plan members choose health care treatment options and plans for costs; compare their health plan options; and estimate services they may need and their possible out-of-pocket costs
- access to discounts on dietary supplements and wellness products, as well as a network of complementary and alternative health care providers such as acupuncturists and chiropractors
Authorized benefit professionals in your organization can access:
- Reports
- Benefits information
- Eligibility and claims status
- Optional online enrollment and eligibility maintenance tools
- Network provider search