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NaviNet Features | iEXCHANGE Features | Prescription Drug Formulary | EDI | Document Submission Portal

Document Submission Portal

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Document Submission Portal

Log in to the secure Document Submission Portal.

NaviNet® Login

Log into NaviNet to view patient eligibility, claims, and benefits information and to access iEXCHANGE.”

iEXCHANGE® Features

Log into iEXCHANGE to manage precertification requests and treatment updates.


Join a free, live webinar to learn how to complete the precertification process online.

Network Provider Search

Find a network hospital or doctor

Medical Policy

View medical utilization management information.

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Independence Administrators is pleased to provide you with a convenient, secure method of submitting documents to Patient Care Management. Using a secure document submission portal, you can upload a variety of patient documents. If you prefer, you can print a barcoded cover sheet for a fax submission.

Secure Online Services

It’s secure, quick, and convenient to:

  • Submit pre-certification documents for plan members via electronic upload or fax.
  • View online document submission history.
  • View the status of documents submitted.

Log in to the secure portal to upload documentation or print a barcoded fax cover sheet to send to Patient Care Management.

If you are a new user to this submission system, you are required to register first.


Contact Patient Care Management at 1-800-952-3404.

AmeriHealth Administrators, a leading independent national third party administrator, provides medical management services for Independence Administrators.