Information for Spouses and Dependents
Find network hospitals and doctors throughout the U.S. at the Independence Administrator online provider directory.
Prescription Drug Program
Learn more about the FutureScripts® prescription drug program and search the drug formulary.
Diabetes Patients
For diabetes patients who are enrolled in the FutureScripts® prescription drug program — important information and offer.
You may be eligible to receive a new blood glucose meter at no charge.
Independence Administrators is pleased to provide you with the convenience of online access to your health plan information and resources to help you manage your health.
If you are the cardholder (employee) you can access your health information at MyIBXTPA.
If you are a covered spouse or dependent, use the links below for information about any of the following services that are provided through Independence Administrators.
Find a network hospital or doctor
Search for a participating hospital or doctor and print a personalized directory for the Independence Administrators PPO network or BlueCard® PPO network.
Baby Benefits® maternity education and support program
Baby Benefits is a free, confidential program for expectant moms. It is designed to promote healthy pregnancies and prevent premature births. If your health care plan includes Medical Management through Independence Administrators, you can take advantage of this valuable, voluntary program. Baby Benefits provides valuable education about pregnancy and supports expectant women in following their doctors’ care plans. Expectant mothers who enroll in the program can get educational materials, call a nurse Health Coach 24/7, and receive useful tools such as the Maternity Care Diary.
With Baby Benefits, as soon as you know you’re pregnant you can get answers and support by calling Baby Benefits at 1-800-762-4528. Taking care of yourself and your little one comes first!
Health Management Program
If you are enrolled in the Health Management Program through Independence Administrators, you can access tools and resources to help you get the support and information you need to take an active role in managing your health and making informed, confident health decisions.
- personal health coaches available 24/7;
- Dialog CenterSM online tools and resources;
- health reminders and educational mailings.
To talk with a health coach, call 1-877-32B-WELL (1-877-322-9355).
Register or login at The Dialog Center for online tools and resources.
Download forms
Contact a customer service representative
For questions about your benefits, contact a customer service representative by phone at the toll-free number on your identification card.