Information for Spouses and Dependents
Find network hospitals and doctors throughout the U.S. at the Independence Administrator online provider directory.
Prescription Drug Program
Learn more about the FutureScripts® prescription drug program and search the drug formulary.
Diabetes Patients
For diabetes patients who are enrolled in the FutureScripts® prescription drug program — important information and offer.
You may be eligible to receive a new blood glucose meter at no charge.
Independence Administrators is pleased to provide you with the convenience of online access to your health plan information and resources to help you manage your health.
If you are the cardholder (employee) you can access your health information at MyIBXTPA.
If you are a covered spouse or dependent, use the links below for information about any of the following services that are provided through Independence Administrators.
Find a network hospital or doctor
Search for a participating hospital or doctor and print a personalized directory for the Independence Administrators PPO network or BlueCard® PPO network.
Maternity Education and Support Program
Baby BeginningsSM is a free, confidential program designed to promote healthy and happy pregnancies. If your health care plan includes medical management through AmeriHealth Administrators, you can take advantage of this valuable, voluntary program.
When you enroll in the Baby Beginnings program you will receive support throughout your pregnancy and up to six weeks following your delivery. Baby Beginnings will provide confidential pregnancy assessments; a comprehensive book about pregnancy, delivery, and baby care; educational information tailored to your needs; obstetrical nurses available by phone through a 24/7 support line; interactive web-based tools; free educational text messages; and more to guide you throughout your pregnancy.
Thinking about becoming pregnant? Baby Beginnings also offers a preconception program to help potential mothers make the best decisions about health, nutrition, and lifestyle habits to prepare for pregnancy. This program includes prenatal assessment, nutritional materials and resources, access to a 24/7 support line, a free pregnancy test, and more.
Visit Baby Beginnings or call 1-888-206-1315 to learn more or to enroll.
Health Management Program
If you are enrolled in the Health Management Program through Independence Administrators, you can access tools and resources to help you get the support and information you need to take an active role in managing your health and making informed, confident health decisions.
- personal health coaches available 24/7;
- Dialog CenterSM online tools and resources;
- health reminders and educational mailings.
To talk with a health coach, call 1-877-32B-WELL (1-877-322-9355).
Register or login at The Dialog Center for online tools and resources.
AmeriHealth Administrators, an independent company, provides medical management services and programs for Independence Administrators.
Employee Assistance Program (EAP)
If you are enrolled in the Employee Assistance Program through Independence Administrators, you can access professional services to help you when you face personal or work-related problems that might affect performance, health and well-being, and safety.
- You pay no copayments or payroll deductions
- Help is available for a wide variety of daily living issues
- 100% confidential and secure
To talk with a professional consultant, call 800-327-9298.
Register or login at Magellan Assist to access a wide variety of health information and support. You will need your EAP toll-free number and your employer’s name to register during your first visit.
Magellan Health Services, Inc., an independent company, provides employee assistance services for Independence Administrators.
Healthy living. Healthy savings. Every day with Blue365®
Living well requires making healthy choices every day. Independence Administrators wants to help you make those choices and is pleased to provide you with access to exclusive value-added discounts and offers from leading national companies through Blue365®.
Blue365 is an online resource to help you access health and wellness products and services while saving money.
With Blue365, you can stay healthy by taking advantage of discounts on fitness memberships and equipment, weight loss plans, laser vision correction, senior care services, healthy travel, and alternative health services.
Visit Blue365, and click on the I AGREE link at the bottom of the authorization page to learn more about Blue365.
Download forms
Contact a customer service representative
For questions about your benefits, contact a customer service representative by phone at the toll-free number on your identification card.